Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Rocket Casino, we believe gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. The odds always favour the house, and you should only gamble with money you can afford to lose.
Responsible gaming is at the heart of our commitment to our players. We encourage you to play safely and within your means.
Age Verification
Rocket Casino is only available to players aged 18 years and over in Australia, or the applicable legal gambling age in your jurisdiction. It is illegal for minors to gamble.
We verify the age of all players during account registration. If you are under 18, you are not permitted to access or use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs. If any apply to you, seek help immediately:
- Chasing losses: Gambling more to try to recover money you've lost
- Hiding gambling: Keeping your gambling secret from family, friends, or partners
- Spending more than planned: Regularly gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Using gambling to escape: Gambling to avoid problems, stress, or negative emotions
- Borrowing money to gamble: Taking loans or using credit to fund gambling
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
- Gambling with money needed for essentials: Using funds meant for bills, groceries, or rent
- Tolerance building: Needing to gamble with larger amounts to feel the same excitement
- Irritability when trying to stop: Becoming anxious or angry when unable to gamble
Self-Help Tools & Features
Rocket Casino provides several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Cap the amount you're willing to lose during a specified period
- Betting Limits: Restrict the amount you can stake per bet
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Time-Out / Cool-Off Period: Take a break from gambling for a specified period while maintaining your account
- Self-Exclusion: Permanently or temporarily close your account if you feel gambling is becoming a problem
To access these tools, log into your account and visit the Responsible Gaming settings. You can also contact our support team for assistance.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online (National): www.gamblinghelponline.org.au — Free counselling and support services for Australians
- Lifeline: 13 11 14 — Crisis support available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk — Free support for problem gamblers
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de — Federal health education centre with gambling support resources
All organisations listed provide confidential, free support. They are independent from Rocket Casino.
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support — problem gambling is a treatable condition, and recovery is possible.
Don't wait: Contact one of the support organisations listed above, speak to a trusted friend or family member, or visit your healthcare provider.
At Rocket Casino, we're committed to your wellbeing. We support your decision to seek help and encourage responsible play at all times.